International Trade was Never Designed with Today’s Scale in Mind

India comprises a significant size maritime sector with 12 Major and 200+ Non-Major Ports situated along its 7500 km long coastline and a vast network of navigable waterways. The country’s maritime sector plays a crucial role in its overall trade and growth, with 95% of the country’s trade volume and 65% of the trade value being undertaken through maritime transport.

While India’s Trading across Borders ranking in Ease of Doing Business (EoDB) has improved from 146 in 2018 to 68 in 2020, the maritime logistics ecosystem continues to face several challenges:

• Several EXIM processes are not digitized, impacting efficiency of logistics
• Higher paper rework and duplication as compared to best-in-class benchmarks
• Intermittent tracking and traceability of cargo
• Absence of standardized formats across stakeholders*

Everyday small data entry errors, duplication of errors and lack of visibility can have large and often expensive consequences - reducing the profitability of each job and causing operational issues. Across the trade value chain, manual processes reduce scalability and drive a lacklustre experience for the end customer.